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New Delhi: If you are applying for Aadhaar card for the first time or updating any details, then it is important to know that charges are fixed. However, if you are asked to pay extra for Aadhaar update or enrolment, then in that case you can voice your concerns through three different ways as suggested by the Unique Identification Authority of India (UIDAI).
In an official tweet, the authority mentioned several ways to address the concerns. Also Read: Fixed Deposit Claims: Here’s How To Get Access To Funds Upon Death Of Loved Ones
The tweet from UIDAI reads, “Those three ways are — call at toll-free number 1947 and lodge your complaint, write an email at [email protected] or if the Aadhaar card user is a computer savvy, then it can directly lodge an online complaint in this regard by logging in at direct UIDAI link — resident.uidai.gov.in/file-complaint.”
It also went on to make public aware that new Aadhaar Enrolment and MBU (at 5 & 15 yrs) are free. Charges for updating Aadhaar are fixed: ₹50 for demographic update & ₹100 for biometric update (with or without demographic update).
Hence, remember that in case of extra payment asked for Aadhaar card address change or any other update or for the Aadhaar enrolment, you need to directly connect to the Aadhaar Executive by calling at toll-free number 1947 or sending an email at [email protected].
However, you can also directly file complaint by going to the UIDA website — uidai.gov.in or click on the direct link — resident.uidai.gov.in/file-complaint and follow some simple steps.
Here’s the procedure to file complaint online:
1] Firstly, log in at UIDA website — uidai.gov.in or at direct link — resident.uidai.gov.in/file-complaint;
2] Then enter 14-digit EID number, date and time;
3] Enter your credentials such as name and mobile number;
4] Enter your email ID and postal PIN Code and other details;
5] Select complaint type and category;
6] Write your complaint in details;
7] Enter captcha;
8] Click on the ‘Submit’ button ; and
9] You can see the complaint lodged sucessfully
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